DELIVERY: Relax 7kg pH minus will normally take between 1-3 days, but please allow 5 working days in some extreme cases.

RETURNS: Relax 7kg pH minus can be returned to us, in compliance with the Consumer Contracts Regulations, unused and in their original packaging, suitable for resale, within 14 days from date of delivery. Returns should always be sent via "Signed For" carrier or postal service.

When a return is received back into our warehouse our returns department confirm that everything is present and that the item is in its original condition, to make sure it is eligible for a refund. We will process the refund normally on the same day we take them in, but please allow up to a maximum of 14 working days for the money to reach your bank or credit card. It is unlikely to take this long but due to reasons such as bank delays or errors, this may occasionally occur.

PRODUCT INFO:

Relax 7kg pH Minus swimming pools is used to reduce the pH when the levels are too high. 

Relax pH 7kg Minus will correct high levels of pH (above 7.6) or alkalinity (above 160mg/l). High pH or alkalinity will lead to problems with cloudy water and scaling of surfaces and pipework. High pH will make chlorine sanitisers less effective and high alkalinity can make it difficult to adjust the pH

DELIVERY: HTH Shock Chlorine Granules Delivery will normally take between 1-3 days, but please allow 5 working days in some extreme cases.

RETURNS: HTH Shock Chlorine Granules can be returned to us, in compliance with the Consumer Contracts Regulations, unused and in their original packaging, suitable for resale, within 14 days from date of delivery. Returns should always be sent via "Signed For" carrier or postal service.

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When a return is received back into our warehouse our returns department confirm that everything is present and that the item is in its original condition, to make sure it is eligible for a refund. We will process the refund normally on the same day we take them in, but please allow up to a maximum of 14 working days for the money to reach your bank or credit card. It is unlikely to take this long but due to reasons such as bank delays or errors, this may occasionally occur.

PRODUCT INFO: HTH Shock Granules are a high strength chlorine shock treatment and is used as an alternative to liquid shock. HTH shock can also be used as a regular santitiser. We sell HTH Shock in 5kg containers. Superfast shock does not need to be pre dissolved so can be added direct to the pool water

Chlorine shock should be applied when you have properly balanced your pool water, this will make the shock treatment more effective killing bacteria and algae.  HTH Shock should be use don a regular weekly or fortnightly basis especially when the pool is regularly used and is an ideal product when your pool is left and becomes green with algae

DELIVERY: HTH 5 Buoy Floating Chlorine Dispenser Delivery will normally take between 1-3 days

RETURNS: HTH 5 Buoy Floating Chlorine Dispenser

can be returned to us, in compliance with the Consumer Contracts Regulations, unused and in their original packaging, suitable for resale, within 14 days from date of delivery. Returns should always be sent via "Signed For" carrier or postal service.

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When a return is received back into our warehouse our returns department confirm that everything is present and that the item is in its original condition, to make sure it is eligible for a refund. We will process the refund normally on the same day we take them in, but please allow up to a maximum of 14 working days for the money to reach your bank or credit card. It is unlikely to take this long but due to reasons such as bank delays or errors, this may occasionally occur.

PRODUCT INFO:

HTH 5-Buoy are ideal for use when you want to add a small amount of chlorine over a longer period of time summer or winter period. The constant input of 'background' chlorination will reduce the risk of your pool becoming affected with algae or bacterial infection. Each 5-Buoy dispenser contains 1.66kg of Multifunctional Chlorine

Place the 5-Buoy in the deep end of the pool with narrow end downwards. Hold it partly immersed to exclude air, and ensure there is free water flow through the cartridge. Never submerge the blue buoyancy compartment.

Make sure the 5Buoy is floating vertically. With liner pools keep away from sides to avoid bleaching. 

The HTH 5 Buoy will float on its side when it is empty. At this time replace the old one with a new 5-Buoy Chlorine Dispenser.

DELIVERY: HTH Action 5 Chlorine Granules will normally take 1 to 2 working days but please all  3 to 5 days in some extreme cases

RETURNS: HTH Action 5 Chlorine Granules can be returned to us, in compliance with the consumer contracts regulations, unused and in their original packaging, suitable for resale within 14 days from the date of delivery. Returns should always be sent via "signed for" carrier or postal service.

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When a return is received back into our warehouse our returns department confirm that everything is present and that the item is in its original condition, to make sure it is eligible for a refund. We will process the refund normally on the same day we take them in, but please allow up to a maximum of 14 working days for the money to reach your bank or credit card. It is unlikely to take this long but due to reasons such as bank delays or errors, this may occasionally occur.

PRODUCT INFO:

HTH Action 5 Chlorine Granules are a high quality, quick and effective pool disinfection for your swimming pool water. The HTH brand supersedes The Fi-Clor brand has long been know as the best on the market

HTH Action 5 is one simple treatment and is the easiest and most effective way of instantly raising the pool water Free Chlorine level, killing bacteria, combats algae, clarifies pool water, fast acting without effecting pH and reduces Chlorine loss to sunlight. Also, no pre-dissolving needed!

Dose rate: 18g Per 10m3 (10,000 litres / 2,200 UK Gallons) will raise the pool water 1ppm

DELIVERY: HTH Super Kleral Algicide is sent out on a next working day service but all standard deliveries will be within 5 working days

RETURNS: HTH Kleral Algicide can be returned unused, in original packaging, suitable for resale, within 14 days from date of delivery.

PRODUCT INFO:

HTH Super Kleral Algaecide 3-in-1 Multi-Functional Algicide can be used as a "One-Dose" Summer Algaecide or a "One Dose" Winter Algicide. HTH Super Kleral is a Non-Copper Algicide used to both prevent or Kill Algae. 

HTH Super Kleral Algicides are based in Polymerised Quaternary Ammonium Compounds (Polyquat), are non-foaming so can be used in swim spas, too, as well as having 15% active concentration level, which is 50% more than other algicides. HTH Super Kleral Algicide will not affect the pH level of pool water, but will work effectively across a huge pH range.

If you have Algae in your pool, first shock the pool with HTH Shock Powder to raise the chlorine level to between 5 & 10ppm. After 24 hours you can then add HTH Super Kleral Multi-Functional Algicide, following the manufacturer's instructions on the tub. 

DELIVERY: HTH pH Plus Powder 5kg is sent out on a next working day service but all standard deliveries will be within 5 working days

RETURNS: HTH pH Plus Powder 5kg can be returned unused & in original packaging, suitable for resale, within 14 days from date of delivery.

PRODUCT INFO:

HTH pH Plus Powder 5kg is used for raising the pH levels in your swimming pool or hot tub spa. Maintaining the correct pH levels in the water is important as low pH levels can cause eye and skin irritation and cause corrosion and damage pumps, heaters and even the pool finish.

pH levels show whether the water is Acidic or Alkali. Low is Acidic and High is Alkali

Instructions To Correct Low pH Levels in Swimming Pools using HTH pH Plus Powder 5kg

Test your pool water using your preferred testing method. If lower than 7.2 you will need to raise it

Dissolve the amount suggested on the label of HTH pH Plus Powder 5kg in a 10 litre bucket. Do not dissolve more than 500g at any one time. If more than 500g is required repeat the process.

With the pumps running pour the mixture evenly around the pool, but not into the skimmers.

Leave the filtration running and re-check the pH levels after 24 hours. If required redose with HTH pH Plus Powder 5kg

DELIVERY: Fi-Clor rapid clarifier - Delivery will normally take between 1-3 days, but please allow 5 working days in some extreme cases

RETURNS: Fi-Clor rapid clarifier can be returned to us, in compliance with the Consumer Contracts Regulations, unused and in their original packaging, suitable for resale, within 14 days from date of delivery. Returns should always be sent via "Signed For" carrier or postal service.

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When a return is received back into our warehouse our returns department confirm that everything is present and that the item is in its original condition, to make sure it is eligible for a refund. We will process the refund normally on the same day we take them in, but please allow up to a maximum of 14 working days for the money to reach your bank or credit card. It is unlikely to take this long but due to reasons such as bank delays or errors, this may occasionally occur.

PRODUCT INFO: Fi-Clor Rapid Clarifier is designed to offer a fast rapid way to fix a cloudy pool help making it crystal clear.

Following the directions will allow you to return your pool water to crystal clear and keep it like that.

Guide to use Fi-Clor Rapid Clarifier

To Restore Cloudy Water To Crystal Clear: Add Fi-Clor Rapid Clarifier: 100ml Per 50m3 or double if the pool is extra cloudy.

Swimming pool filtration must be running to clear cloudy water. If debris collects on pool floor, vacuum to waste. Regularly check filter pressure and backwash if required. If pool is still cloudy after 24 hours backwash and repeat dose.

For full information on how to use F-Clor Rapid Clarifier please refer to the instructions included on the bottle

Fi Clor Rapid Clarifier Algae Removal Advice

Fi Clor Rapid Clarifier Cloudy Water Advice

DELIVERY: HTH Mini-Easyclic Chlorine Dispenser will normally take between 1-3 days, but please allow 5 working days in some extreme cases. 

RETURNS:  HTH Mini-Easyclic's can be returned to us, in compliance with the Consumer Contracts Regulations, unused and in their original packaging, suitable for resale, within 14 days from date of delivery. Returns should always be sent via "Signed For" carrier or postal service.

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When a return is received back into our warehouse our returns department confirm that everything is present and that the item is in its original condition, to make sure it is eligible for a refund. We will process the refund normally on the same day we take them in, but please allow up to a maximum of 14 working days for the money to reach your bank or credit card. It is unlikely to take this long but due to reasons such as bank delays or errors, this may occasionally occur.

PRODUCT INFO:

HTH Mini-EASYCLIC Floating Chlorine Dispenser is ideal for small pools from 10 m3 but can be used for pools up to a max of 30m3.

HTH Mini-Easyclic Chlorine Dispenser will continually chlorinate your swimming pool for 1 to 2 months. It dispenses the chlorine into the top layer of pool water where bacteria and dirt concentrations are at their greatest to kill bacteria and algae spores before they have a chance to develop. the Easyclic Mini Chlorine Dispenser can be used as an additional chlorine "top-up" with other HTH chlorine sanitisers, on its own in above ground pools during the summer Holiday period, or even for lengths of time when the pool is not in use if you are away on holiday.

DELIVERY: HTH pH Minus Micro-Balls 5kg will normally take between 1-3 days, but please allow 5 working days in some extreme cases.

RETURNS: HTH pH Minus Micro-Balls 5kg can be returned to us, in compliance with the Consumer Contracts Regulations, unused and in their original packaging, suitable for resale, within 14 days from date of delivery. Returns should always be sent via "Signed For" carrier or postal service.

Our returns address is Giraffe Enterprises Ltd, Bexley Garden Centre, 57 North Cray Road, Sidcup, Kent. DA14 5EU. Tel: 01322 554 870

When a return is received back into our warehouse our returns department confirm that everything is present and that the item is in its original condition, to make sure it is eligible for a refund. We will process the refund normally on the same day we take them in, but please allow up to a maximum of 14 working days for the money to reach your bank or credit card. It is unlikely to take this long but due to reasons such as bank delays or errors, this may occasionally occur.

PRODUCT INFO:

HTH pH Minus Micro-Balls 5kg comes in a 5kg container. Depending on the how it is used to dose your swimming pool or hot tub, HTH pH Minus Micro-Balls 5kg will lower either the pH or the Total Alkalinity in the water. High pH will cause cloudy water and can be a factor in scale formation. High pH may also reduce the sanitisation effectiveness of chlorine. Swimming Pool & Hot Tub water with a high alkalinity reading will be difficult to lower the pH as any chemicals designed to lower pH will automatically will be used up by the buffering action of the alkalinity.

Instructions To Correct High pH Levels in Swimming Pools or Hot Tubs using HTH pH Minus Micro-Balls 5kg

Test your pool water using your prefered testing method. If higher than 7.6 you will need to lower it

With the pumps and filtration running, sprinkle the amount suggested on the label of HTH pH Minus Micro-Balls 5kg evenly around the pool, avoiding the skimmer areas. Do not dose more than 500g at any one time. If more than 500g is required repeat the process after 24 hours.

Leave the filtration running and re-check the pH levels after 24 hours. If required redose with HTH pH Minus Micro-Balls 5kg

Instructions To Correct High Alkalinity Levels in Swimming Pools or Hot Tubs using HTH pH Minus Micro-Balls 5kg

Calculate your pool water volume, if in doubt call us and we can advise you.

Test your pool water using your preferred testing method. If the Total Alkalinity reading is higher than 150 mg/l (ppm) you will need to lower it.

With the Pump & Filtration OFF pour 1kg, in 200g increments, into one area at the deepest end of the pool, away from the skimmers. Each 1 kg dose should reduce the Alkalinity levels by 10-20 mg/l  (ppm)

After 24 hours re-test the swimming pool or hot tub and if the Total Alkalinity reading is still above 150 ppm then repeat the dose until the level is correct.

DELIVERY: Fi-Clor Extra Strong Algicide - Delivery will normally take between 1-3 days, but please allow 5 working days in some extreme cases

RETURNS: Fi-Clor extra Strong algicide can be returned to us, in compliance with the Consumer Contracts Regulations, unused and in their original packaging, suitable for resale, within 14 days from date of delivery. Returns should always be sent via "Signed For" carrier or postal service.

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When a return is received back into our warehouse our returns department confirm that everything is present and that the item is in its original condition, to make sure it is eligible for a refund. We will process the refund normally on the same day we take them in, but please allow up to a maximum of 14 working days for the money to reach your bank or credit card. It is unlikely to take this long but due to reasons such as bank delays or errors, this may occasionally occur

PRODUCT INFO:

Fi-Clor Extra Strong Algaecide is designed to kill all types of algae including black, yellow and mustard algae. This is a highly concentrated algicide that will destroy even the most resistant types of algae. Fi-Clor extra strong algicide comes in a 1 litre container. .5 liters will treat a 50 cubic meter pool

Guide To Using Fi-Clor Extra Strong Algaecide

Do not shock treat your pool 48 hours before using Fi-clor extra strong algicide. pool should have correct pH balance and normal chlorine level

Dose rate of Fi-Clor Extra Strong Algicide: 500ml Per 50m3 will last a minimum of 3 months. Filtration must be running to clear Algae bloom. No bathing.

Winterising Your Swimming Pool: Shock your pool to achieve 5ppm Chlorine level. 48 Hours later add Fi-Clor algaecide

Dosing Chart For Fi-Clor Extra Strong Algicide

Fi-Clor Extra Strong Algicide Algae Removal Advice

DELIVERY: Fi Clor Mini Tabs small chlorine tablets are sent out on a next working day service but all standard deliveries will be within 5 working days

RETURNS: Fi Clor Mini Tabs can be returned unused, in original packaging, suitable for resale, within 14 days from date of delivery.

PRODUCT INFO:

Fi-Clor Mini Tablets are 20g Chlorine tablets, specifically designed to offer quicker and more effective pool disinfection than other Brands of pool chlorine.

With one simple treatment of Fi Clor Mini Chlorine tablets placed in a Chlorine feeder or floating dispenser is the easiest and most effective way of raising the pool water Free Chlorine level, killing bacteria, fast acting chlorine without effecting pH and being stabilised they also reduce Chlorine loss to sunlight.

Dose rate: 13 x 20g Tablets Per 50m3 (50,000 litres / 11,000 UK Gallons) per week.

To calculate your swimming pool volume use this link to our Swimming Pool Chemical Handbook to use the handy swimming pool volume calculator

DELIVERY: Fi-Clor Premium 5 Mini tablets are sent out on a next working day service but all standard deliveries will be within 5 working days

RETURNS: Fi-Clor premium 5 tabs can be returned if unopened and in original packaging, suitable for resale, within 14 days from date of delivery.

PRODUCT INFO:

Fi-Clor Premium 5 offers 5 actions in one treatment. 1kg of 20g Chlorine tablets that are specifically designed to offer longer lasting disinfection, that combats algae and acts as a clarifier.

Premium 5 tablets are the most effective way of raising the pool water Free Chlorine level, longer lasting action to kill bacteria, fast acting chlorine without effecting pH and reduces Chlorine loss to sunlight and acts as a clarifier

To calculate your swimming pool volume use this link to our Swimming Pool Chemical Handbook to use the handy swimming pool volume calculator

Dose rate: 13 x 20g Tablets Per 50m3 (50,000 litres / 11,000 UK Gallons) per week.

DELIVERY: Fi-Clor Hygiene Effervescent Paddling Pool Tablets Delivery will normally take between 1-3 days, but please allow 5 working days in some extreme cases

RETURNS: Fi-Clor Hygiene Effervescent Paddling Pool Tablets can be returned to us, in compliance with the Consumer Contracts Regulations, unused and in their original packaging, suitable for resale, within 14 days from date of delivery. Returns should always be sent via "Signed For" carrier or postal service.

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When a return is received back into our warehouse our returns department confirm that everything is present and that the item is in its original condition, to make sure it is eligible for a refund. We will process the refund normally on the same day we take them in, but please allow up to a maximum of 14 working days for the money to reach your bank or credit card. It is unlikely to take this long but due to reasons such as bank delays or errors, this may occasionally occur.

PRODUCT INFO:

Fi-Clor Hygiene Effervescent Paddling Pool Tablets are ideal for paddling pools without a pump & filter

It is good practise to shock the pool at the start of the swimming season using Fi- Clor Superfast Shock

Fi Clor Hygiene Effervescent Tablets For Use In Paddling Pools

Fi-Clor Hygiene Tablets are to be used to sanitise and protect  bathers in "fill and empty" paddling pools. One Effervescent tablet is sufficient to treat 300 litres (66 gallons) of paddling pool water. Dissolve the Fi-Clor Hygiene Effervescent tablets in a clean plastic bucket of water then pour this into the paddling pool.

Paddling Pools should be emptied and refilled every few days.

DELIVERY: Fi-Clor Chlorine & Bromine Reducer will be sent out on a next working day service but all standard deliveries will be within 5 working days

RETURNS: Fi-Clor Chlorine & Bromine Reducer can be returned to us, in compliance with the Consumer Contracts Regulations, unused and in their original packaging, suitable for resale, within 14 days from date of delivery. Returns should always be sent via "Signed For" carrier or postal service.

When a return is received back into our warehouse our returns department confirm that everything is present and that the item is in its original condition, to make sure it is eligible for a refund. We will process the refund normally on the same day we take them in, but please allow up to a maximum of 14 working days for the money to reach your bank or credit card. It is unlikely to take this long but due to reasons such as bank delays or errors, this may occasionally occur.

PRODUCT INFO:  Fi-Clor Chlorine & Bromine Reducer will  lower the chlorine or bromine level in a swimming pool or hot tub if accidentally over-dosed. Available in 2.5kg tubs.

Dosing info: Calculate the volume of your swimming pool or hot tub, if in doubt use this link to our Swimming Pool Chemical Handbook to use the handy swimming pool volume calculator. Take an accurate reading of the free chlorine level or available bromine to discover the amount of sanitiser that needs to be removed from the pool or hot tub.

To reduce CHLORINE level, the dosing rate is 7gms of Fi-Clor Chlorine / Bromine Reducer per 1m³ (1,000 litres / 220 gallons) of water for every 1mg/l (ppm) of chlorine to be reduced. For the fair sized swimming pool of 50m³ (50,000 litres / 11,000 gallons), 350gof the product will reduce the chlorine level by 1mg/l (ppm)

To reduce the BROMINE level, the dose rate is 3gms of Fi-Clor Chlorine / Bromine Reducer per 1m³ (1,000 litres / 220 gallons) of water for every 1mg/l (ppm) of bromine to be reduced. For an average sized hot tub of 1.5m³ (1,500 litres / 330 gallons), 4.5g of the product will reduce the bromine level by 1mg/l (ppm).

To achieve the best results, it is advised to  distribute the product evenly around the pool or hot tub. Leave at least 2 hours before re-testing and making any further changes to the water if required.

It is very important to under-dose rather than over-dose, as too much Fi-Clor Chlorine & Bromine Reducer can produce a chlorine / bromine demand that may cause overdosing again. 

Fi-Clor Swimming Pool Chemical Advice Handbook

DELIVERY: HTH Supercapsules Delivery will normally take between 1-3 days, but please allow 5 working days in some extreme cases.

RETURNS: HTH Supercapsules can be returned to us, in compliance with the Consumer Contracts Regulations, unused and in their original packaging, suitable for resale, within 14 days from date of delivery. Returns should always be sent via "Signed For" carrier or postal service.

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When a return is received back into our warehouse our returns department confirm that everything is present and that the item is in its original condition, to make sure it is eligible for a refund. We will process the refund normally on the same day we take them in, but please allow up to a maximum of 14 working days for the money to reach your bank or credit card. It is unlikely to take this long but due to reasons such as bank delays or errors, this may occasionally occur.

PRODUCT INFO: HTH Supercapsules come in a 4.5kg container. HTH Supersapsules can be used as pool sanitiser. Supcapsules are recommended for pools that are open all year round. The HTH Supercapsule tablets are enclosed in a plastic sleeve making them easy to handle. Chlorine is slowly released as the capsule dissolves, from either end of the sleeve. The surface area of the capsule exposed to water remains constant so, unlike standard 200g tablets, your pool water has an even amount of chlorine going into the pool from start to finish with no chlorine lock

DELIVERY: HTH Clarishock is sent out on a next working day service but all standard deliveries will be within 5 working days

RETURNS: HTH Clarishock can be returned unused, in original packaging, suitable for resale, within 14 days from date of delivery.

PRODUCT INFO:

HTH Clarishock is the new name for Fi-Clor Rapid Clarifier and is an ultra concentrated liquid specifically designed to give the best pool water clarity on swimming pool, with sand or glass filters, when compared with other Brands of swimming pool clarifiers.

Following the directions, and dosing with the simple to use measuring cap, will return your pool water to crystal clear and keep it like that if used regularly.

HTH Clarishock works both as a clarifier and flocculant. Fine particles suspended in your swimming pool water that cannot be retained by the filter, make the water cloudy. HTH Clarishock helps particle aggregation, the process by which suspended colloids clump together and are either collected in the sand filter, to be backwashed out later, or come out of suspension as a floc which then collect at the bottom of the pool as debris to be vacuumed to waste.

Instructions To Clear Cloudy Water in Swimming Pools using HTH Clarishock Rapid Clarifier

Calculate your swimming pool water volume, if in doubt call us and we can advise you. Check pool water balance and ensure Chlorine level is between 1-3ppm & pH level 7.2 - 7.6

Restoring Cloudy Water To Crystal Clear: Dose rate of HTH Clarishock Clarifier: 100ml Per 50m3 (50,000 litres / 11,000 UK Gallons). In order for HTH Clarishock to work your filtration must be running. If debris collects on pool floor, vacuum to waste. Regularly check filter pressure and backwash if required. If pool is still cloudy after 24 hours backwash and repeat dose.

Preventing Cloudy Pool Water: Dose rate of HTH Clarishock Clarifier: 100ml Per 50m3 (50,000 litres / 11,000 UK Gallons) once a week.