Delivery - 1 Hour Time Slot Tracked Parcels On 95% of Orders

DPD & DHL Next Day Delivery With 1 Hour Time Slot

Our efficient Next Day Delivery service ensures that 95% of our orders are delivered the next working daywithin a 1 hour delivery window.

You will receive an email or text from DHL (UK Mail) or DPD on the morning of your delivery day (Mon-Fri) stating your 1 hour delivery window.

Example tracking message:

Your parcel is on the vehicle for delivery
The estimated time of arrival is between 10:06 - 11:06

To track your parcel or view your one hour time slot:

  1. If your order has been dispatched by DHL (UK Mail), you will see a “Track my order” link and your tracking number. Track your order on UK Mail's Tracking Website to find out your 1 hour time slot.
  2. If your order has been dispatched by DPD, you will see a Dpd Predict link and your tracking number. Track your order on DPD's Tracking Website to find out your 1 hour time slot.

If your DPD or UK Mail parcel does not arrive as expected and you can not resolve the issue simply with DHL or DPD, please call or email our Customer Support Team at the details below, and we will handle any issues with delivery on your behalf.

Customer Support Team:

Telephone: 01322 554 870


† Applies to England & Wales only. Unfortunately, UK Mail cannot offer a Next Day service to Scotland, the Channel Islands, the Isle of Man, Northern Ireland and other Off-Shore Islands of the British Isles.

You must place your order before 13:00hrs, one working day before you expect your delivery to ensure your order is dispatched the same working day.

For example:

Order placed at before 13:00, Tuesday – Delivered Wednesday
Order placed at after 13:00, Tuesday – Delivered Thursday


Order placed at 14:30, Saturday – Delivered Tuesday