DELIVERY: Fi-Clor pH Reducer will normally take between 1-3 days, but please allow 5 working days in some extreme cases.

RETURNS: Fi-Clor Reducer can be returned to us, in compliance with the Consumer Contracts Regulations, unused and in their original packaging, suitable for resale, within 14 days from date of delivery. Returns should always be sent via "Signed For" carrier or postal service.

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When a return is received back into our warehouse our returns department confirm that everything is present and that the item is in its original condition, to make sure it is eligible for a refund. We will process the refund normally on the same day we take them in, but please allow up to a maximum of 14 working days for the money to reach your bank or credit card. It is unlikely to take this long but due to reasons such as bank delays or errors, this may occasionally occur.

PRODUCT INFO:

Fi-Clor Spa pH & Alkalinity Reducer 2kg is an essential product if you need to reduce the pH and Alkalinty levels in your spa. It is important to check the water balance at least twice a week and adjust accordingly. If you have a high pH above 7.6 you should use Fi-Clor pH and Alkalinity reducer to take the pH and alkalinity to the correct level.

The 2kg container comes with a handy scoop and the Fi-clor granules do not need to be pre dissolved so this product is easy to use and is fast acting. The Granules are rapid dissolving for fast pH adjustment  

As an example dosage is 11g per 1000 liters but you should read instructions on the container for full information on use

DELIVERY: Fi-Clor Bromine Tablets Delivery will normally take between 1-3 days, but please allow 5 working days in some extreme cases.

RETURNS: Fi-Clor Boromine Tablets can be returned to us, in compliance with the Consumer Contracts Regulations, unused and in their original packaging, suitable for resale, within 14 days from date of delivery. Returns should always be sent via "Signed For" carrier or postal service.

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When a return is received back into our warehouse our returns department confirm that everything is present and that the item is in its original condition, to make sure it is eligible for a refund. We will process the refund normally on the same day we take them in, but please allow up to a maximum of 14 working days for the money to reach your bank or credit card. It is unlikely to take this long but due to reasons such as bank delays or errors, this may occasionally occur.

PRODUCT INFO: 1kg Fi-Clor Small Bromine Tablets are an alternative sanitiser to using chlorine. Bromine tablets are ideal for warmer water such as in hot tubs and spas. Fi-Clor Bromine tablets are to be used either in a floating dispensor or Bromine Feeder. You get 50 small 20g tablets in 1kg container.

Guide in using Fi-Clor Bromine Tablets

Test your Hot Tub water for Total Bromine using bromine test strips or a bromine testing kit. The desired levels should be between 2-5ppm

Add the correct number of Fi-Clor Bromine tablets to the Bromine feeder or floating dispenser.

Check the Total Bromine levels regularly and aim for a reading of 4-5ppm to ensure the water is clean and safe.

Please refer to the Bromine Tablet container for full instructions

Add Fi-Clor Non-Chlorine Shock or Fi-Clor Oxy-Brite on a weekly basis for clean sparking hot tub water

DELIVERY: Fi-Clor Chlorine & Bromine Reducer will be sent out on a next working day service but all standard deliveries will be within 5 working days

RETURNS: Fi-Clor Chlorine & Bromine Reducer can be returned to us, in compliance with the Consumer Contracts Regulations, unused and in their original packaging, suitable for resale, within 14 days from date of delivery. Returns should always be sent via "Signed For" carrier or postal service.

When a return is received back into our warehouse our returns department confirm that everything is present and that the item is in its original condition, to make sure it is eligible for a refund. We will process the refund normally on the same day we take them in, but please allow up to a maximum of 14 working days for the money to reach your bank or credit card. It is unlikely to take this long but due to reasons such as bank delays or errors, this may occasionally occur.

PRODUCT INFO:  Fi-Clor Chlorine & Bromine Reducer will  lower the chlorine or bromine level in a swimming pool or hot tub if accidentally over-dosed. Available in 2.5kg tubs.

Dosing info: Calculate the volume of your swimming pool or hot tub, if in doubt use this link to our Swimming Pool Chemical Handbook to use the handy swimming pool volume calculator. Take an accurate reading of the free chlorine level or available bromine to discover the amount of sanitiser that needs to be removed from the pool or hot tub.

To reduce CHLORINE level, the dosing rate is 7gms of Fi-Clor Chlorine / Bromine Reducer per 1m³ (1,000 litres / 220 gallons) of water for every 1mg/l (ppm) of chlorine to be reduced. For the fair sized swimming pool of 50m³ (50,000 litres / 11,000 gallons), 350gof the product will reduce the chlorine level by 1mg/l (ppm)

To reduce the BROMINE level, the dose rate is 3gms of Fi-Clor Chlorine / Bromine Reducer per 1m³ (1,000 litres / 220 gallons) of water for every 1mg/l (ppm) of bromine to be reduced. For an average sized hot tub of 1.5m³ (1,500 litres / 330 gallons), 4.5g of the product will reduce the bromine level by 1mg/l (ppm).

To achieve the best results, it is advised to  distribute the product evenly around the pool or hot tub. Leave at least 2 hours before re-testing and making any further changes to the water if required.

It is very important to under-dose rather than over-dose, as too much Fi-Clor Chlorine & Bromine Reducer can produce a chlorine / bromine demand that may cause overdosing again. 

Fi-Clor Swimming Pool Chemical Advice Handbook

DELIVERY: HTH pH Minus Micro-Balls 5kg will normally take between 1-3 days, but please allow 5 working days in some extreme cases.

RETURNS: HTH pH Minus Micro-Balls 5kg can be returned to us, in compliance with the Consumer Contracts Regulations, unused and in their original packaging, suitable for resale, within 14 days from date of delivery. Returns should always be sent via "Signed For" carrier or postal service.

Our returns address is Giraffe Enterprises Ltd, Bexley Garden Centre, 57 North Cray Road, Sidcup, Kent. DA14 5EU. Tel: 01322 554 870

When a return is received back into our warehouse our returns department confirm that everything is present and that the item is in its original condition, to make sure it is eligible for a refund. We will process the refund normally on the same day we take them in, but please allow up to a maximum of 14 working days for the money to reach your bank or credit card. It is unlikely to take this long but due to reasons such as bank delays or errors, this may occasionally occur.

PRODUCT INFO:

HTH pH Minus Micro-Balls 5kg comes in a 5kg container. Depending on the how it is used to dose your swimming pool or hot tub, HTH pH Minus Micro-Balls 5kg will lower either the pH or the Total Alkalinity in the water. High pH will cause cloudy water and can be a factor in scale formation. High pH may also reduce the sanitisation effectiveness of chlorine. Swimming Pool & Hot Tub water with a high alkalinity reading will be difficult to lower the pH as any chemicals designed to lower pH will automatically will be used up by the buffering action of the alkalinity.

Instructions To Correct High pH Levels in Swimming Pools or Hot Tubs using HTH pH Minus Micro-Balls 5kg

Test your pool water using your prefered testing method. If higher than 7.6 you will need to lower it

With the pumps and filtration running, sprinkle the amount suggested on the label of HTH pH Minus Micro-Balls 5kg evenly around the pool, avoiding the skimmer areas. Do not dose more than 500g at any one time. If more than 500g is required repeat the process after 24 hours.

Leave the filtration running and re-check the pH levels after 24 hours. If required redose with HTH pH Minus Micro-Balls 5kg

Instructions To Correct High Alkalinity Levels in Swimming Pools or Hot Tubs using HTH pH Minus Micro-Balls 5kg

Calculate your pool water volume, if in doubt call us and we can advise you.

Test your pool water using your preferred testing method. If the Total Alkalinity reading is higher than 150 mg/l (ppm) you will need to lower it.

With the Pump & Filtration OFF pour 1kg, in 200g increments, into one area at the deepest end of the pool, away from the skimmers. Each 1 kg dose should reduce the Alkalinity levels by 10-20 mg/l  (ppm)

After 24 hours re-test the swimming pool or hot tub and if the Total Alkalinity reading is still above 150 ppm then repeat the dose until the level is correct.

DELIVERY: HTH pH Plus Powder 5kg is sent out on a next working day service but all standard deliveries will be within 5 working days

RETURNS: HTH pH Plus Powder 5kg can be returned unused & in original packaging, suitable for resale, within 14 days from date of delivery.

PRODUCT INFO:

HTH pH Plus Powder 5kg is used for raising the pH levels in your swimming pool or hot tub spa. Maintaining the correct pH levels in the water is important as low pH levels can cause eye and skin irritation and cause corrosion and damage pumps, heaters and even the pool finish.

pH levels show whether the water is Acidic or Alkali. Low is Acidic and High is Alkali

Instructions To Correct Low pH Levels in Swimming Pools using HTH pH Plus Powder 5kg

Test your pool water using your preferred testing method. If lower than 7.2 you will need to raise it

Dissolve the amount suggested on the label of HTH pH Plus Powder 5kg in a 10 litre bucket. Do not dissolve more than 500g at any one time. If more than 500g is required repeat the process.

With the pumps running pour the mixture evenly around the pool, but not into the skimmers.

Leave the filtration running and re-check the pH levels after 24 hours. If required redose with HTH pH Plus Powder 5kg

DELIVERY: Fi-Clor Non Chlorine Shock will normally take between 1-3 days, but please allow 5 working days in some extreme cases.

RETURNS: Fi-Clor Non Chlorine Shock can be returned to us, in compliance with the Consumer Contracts Regulations, unused and in their original packaging, suitable for resale, within 14 days from date of delivery. Returns should always be sent via "Signed For" carrier or postal service.

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When a return is received back into our warehouse our returns department confirm that everything is present and that the item is in its original condition, to make sure it is eligible for a refund. We will process the refund normally on the same day we take them in, but please allow up to a maximum of 14 working days for the money to reach your bank or credit card. It is unlikely to take this long but due to reasons such as bank delays or errors, this may occasionally occur.

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PRODUCT INFO:

Fi-Clor Spa Non-Chlorine Shock is the ideal water treatment to shock Spas. Fi-Clor Non-Chlorine Shock works on Spas using both Bromine or Chlorine. No pre-dissolving, this product rapidly dissolves to break down pollutants in the water.

Fi-Clor Spa Non-Chlorine Shock should be used if you Spa is green or cloudy but it is also advisable to use this non-chlorine shock treatment on a fortnightly basis The dose rate is 15g for every 1,000 litres of water added directly into the spa water whilst bathers are out of the water.

Please refer to the instructions on the container for full information on how to properly use Fi-Clor Non-Chlorine Shock

Fast next working day delivery

DELIVERY: Relax 7kg pH minus will normally take between 1-3 days, but please allow 5 working days in some extreme cases.

RETURNS: Relax 7kg pH minus can be returned to us, in compliance with the Consumer Contracts Regulations, unused and in their original packaging, suitable for resale, within 14 days from date of delivery. Returns should always be sent via "Signed For" carrier or postal service.

When a return is received back into our warehouse our returns department confirm that everything is present and that the item is in its original condition, to make sure it is eligible for a refund. We will process the refund normally on the same day we take them in, but please allow up to a maximum of 14 working days for the money to reach your bank or credit card. It is unlikely to take this long but due to reasons such as bank delays or errors, this may occasionally occur.

PRODUCT INFO:

Relax 7kg pH Minus swimming pools is used to reduce the pH when the levels are too high. 

Relax pH 7kg Minus will correct high levels of pH (above 7.6) or alkalinity (above 160mg/l). High pH or alkalinity will lead to problems with cloudy water and scaling of surfaces and pipework. High pH will make chlorine sanitisers less effective and high alkalinity can make it difficult to adjust the pH

DELIVERY: Relax Spa Bromine granules will normally take between 1-3 days, but please allow 5 working days in some extreme cases.

RETURNS: relax products can be returned to us, in compliance with the Consumer Contracts Regulations, unused and in their original packaging, suitable for resale, within 14 days from date of delivery. Returns should always be sent via "Signed For" carrier or postal service.

When a return is received back into our warehouse our returns department confirm that everything is present and that the item is in its original condition, to make sure it is eligible for a refund. We will process the refund normally on the same day we take them in, but please allow up to a maximum of 14 working days for the money to reach your bank or credit card. It is unlikely to take this long but due to reasons such as bank delays or errors, this may occasionally occur.

PRODUCT INFO:

1kg Relax Bromine Granules are a popular method to sanitize your hot tub / spa. Relax bromine granules must be pre dissolved prior to being added to your spa water can be dosed straight into the spa water. 

Instructions To Correct Low Total Bromine Levels in Swimming Pools using Relax Bromine Granules

Calculate your pool water volume, if in doubt call us and we can advise you.

Test your pool water for Total Bromine, if lower than 2ppm you will need to increase it. The desired levels should be between 2-5ppm

Add Relax Bromine Granules at a rate of 3g per 1,000 litres to increase the Bromine level by 1ppm. Ideally, aim to keep the Spa Bromine levels around 4ppm or 5ppm.

Check the Total Bromine levels regularly and aim for a reading of 4-5ppm to ensure the water is clean and safe.