DELIVERY: We aim to send all products out on a next working day service but all standard deliveries will be within 5 working days

RETURNS: This product can be returned in original packaging, suitable for resale, within 14 days from date of delivery. Returns should be sent via a "Signed For" carrier or post.

Returns Address: Giraffe Enterprises Ltd, Bexley Garden Centre, 57 North Cray Road, Sidcup, Kent. DA14 5EU. Tel: 01322 554 870

When we receive the item, our returns department confirm that everything is present and in its in original condition to ensure its eligibility for refund. We process refunds as quickly as possible. We process most refunds on the same day which they were received, but please allow up to a maximum of 14 days for the money to reach your account. It rarely takes this long, but can happen sometimes for reasons such as bank delays or errors.

PRODUCT INFO:

Hydropro P12 Swimming Pool Heat Pumps are ideal for smaller swimming pools up to 50m3 during the main summer months, slightly less if starting in April or the beginning of May.

The Hydropro P12 comes complete with a 6m Plug and Play Cable that needs to be connected by competent person providing a brilliant plug and play heat pump for both inground and above ground swimming pools

The ideal size pool for this hydropro P12 swimming pool heat pump is a 12ft x 24ft swimming pool

To see other sizes of hydropro heat pumps click here. Full Range Of Hydropro Heat Pumps

For help and advice call 01322 554 870

 If you would like to ask us to price match a competitor, please click the Price Match image to send us the request.

DELIVERY: We aim to send all products out on a next working day service but all standard deliveries will be within 5 working days.

RETURNS: All products can be returned in original packaging, suitable for resale, within 14 days from date of delivery.

PRODUCT INFO:

Relax 5kg Stabilised Large Chlorine Tablets (Sodium Dichloroiscyanurate-Dihydrate) are the most simple and effective choice for your swimming pool. Being virtually pH neutral it is possible to dose your swimming pool with Chlorine throughout the summer without affecting the swimming pool water pH by any noticeable degree. If you have an indoor pool, we would suggest using Un-stabilised Chlorine, commonly called Shock.

The ideal chlorine reading in your pool water is between 1 and 3 ppm, this figure can easily tested using Aquachek Test Strips. Testing your pool water daily will allow you to keep control of the swimming pool chlorine level very easily. If the reading is too low, you will simply need to add more Chlorine Granules to the pool water. Full instructions, measurements and quantities are provided on each tub.

Little and often is the most effective method of dosing your swimming pool with Chlorine, as it is a lot easier to correct under dosing than it is over dosing.

The impact of pH on efficiency of Chlorine in your Swimming Pool

Your Swimming Pool pH value has a direct impact on the ability of the Chlorine to sanitise swimming pool water efficiently. A high pH level generally means Chlorine Granules are less efficient.
Water pH of 6.5 - Chlorine in your pool is around 90% efficient
Water pH of 7.0 - Chlorine in your pool is around 75% efficient.
Water pH of 7.5 - Chlorine in your pool is around 47% efficient
Water pH of 8.0 - Chlorine in your pool is around 22% efficient.

DELIVERY: We aim to send all products out on a next working day service but all standard deliveries will be within 5 working days.

RETURNS: All products can be returned in original packaging, suitable for resale, within 14 days from date of delivery.

PRODUCT INFO:

Relax 5kg Multifunctional Large Chlorine Tablets are the most simple and effective choice for your swimming pool. Being virtually pH neutral it is possible to dose your swimming pool with Chlorine throughout the summer without affecting the swimming pool water pH by any noticeable degree, whilst adding residual levels of algaecide and clarifier. If you have an indoor pool, we would suggest using Un-stabilised Chlorine, commonly called Shock.

The ideal chlorine reading in your pool water is between 1 and 3 ppm, this figure can easily tested using Aquachek Test Strips. Testing your pool water daily will allow you to keep control of the swimming pool chlorine level very easily. If the reading is too low, you will simply need to add more Chlorine Granules to the pool water. Full instructions, measurements and quantities are provided on each tub.

Little and often is the most effective method of dosing your swimming pool with Chlorine, as it is a lot easier to correct under dosing than it is over dosing.

The impact of pH on efficiency of Chlorine in your Swimming Pool

Your Swimming Pool pH value has a direct impact on the ability of the Chlorine to sanitise swimming pool water efficiently. A high pH level generally means Chlorine Granules are less efficient.
Water pH of 6.5 - Chlorine in your pool is around 90% efficient
Water pH of 7.0 - Chlorine in your pool is around 75% efficient.
Water pH of 7.5 - Chlorine in your pool is around 47% efficient
Water pH of 8.0 - Chlorine in your pool is around 22% efficient.

DELIVERY: We aim to send all products out on a next working day service but all standard deliveries will be within 5 working days

RETURNS: All products can be returned in original packaging, suitable for resale, within 14 days from date of delivery.

PRODUCT INFO:

1kg Relax Spa Total Alkalinity Plus is used to increase the Alkalinity of your spa water. Spa water tends to lose Total Alkalinity (TA) within days of you filling your spa with fresh water and low TA will result in damage to your spa equipment, pH fluctuation and bather discomfort.

The Ideal levels are between 100 parts per million (ppm) and 140 ppm

• Test the Alkalinity of your spa water at least twice per week, more often if you are located in a soft water area

DELIVERY: We aim to send all products out on a next working day service but all standard deliveries will be within 5 working days.

RETURNS: All products can be returned in original packaging, suitable for resale, within 14 days from date of delivery.

PRODUCT INFO:


Epoxy Repair Stick is a two-part epoxy putty. To use, simply break off what you need, knead then apply. Epoxy Repair Stick forms into a white concrete like material and is easy to apply. The mix will be white and will harden within 20-30 minutes. In 24 hours, it will be rock hard and will seal the hole/damaged area. The Epoxy Repair Stick is environmentally and ecologically friendly and has a four-year shelf life. Epoxy Repair Stick will glue swimming pool tiles underwater, it can be used to repair concrete pool surface cracks and particularly handy with fibre-glass repairs and ABS 
 

Fast Delivery on this product

DELIVERY: HTH Blackal Shock Algicide is sent out on a next working day service but all standard deliveries will be within 5 working days

RETURNS: HTH Blockal Shock Algicide can be returned unused, in original packaging, suitable for resale, within 14 days from date of delivery.

PRODUCT INFO:

HTH Blackal Shock Algicide is a complex, high dose Copper Based Algicide. It is specifically designed to destroy chlorine resistant algae, such as Black Algae, Mustard Algae and Pink Algae, without using a chlorine shock treatment. HTH Blackal Shock Algicide is the most effective pool protection from algae that other Brands of swimming pool algicide can not compare to.

HTH Blackal Shock Algicide Instructions for use in the event of chlorine resistant algae bloom:

• Measure the pH and if necessary, adjust it to between 7.0 -7.4
• Brush the walls and floor where the algae has developed.
• Pour 250ml per 25m3 of water by distributing it directly into the pool with the filtration running.
• Let the filtration run 24 hours a day until the algae is eliminated.
• If necessary, remove the algae debris deposited on the pool floor, vacuuming directly to waste.
• In the case of very cloudy water, after Algae has been destroyed, carry out a floc treatment.

HTH Blackal Shock Algicide Information Sheet - Click For PDF

DELIVERY: Fi Clor ph Increaser is sent out on a next working day service but all standard deliveries will be within 5 working days

RETURNS: Fi Clor pH Increaser can be returned unused, in original packaging, suitable for resale, within 14 days from date of delivery.

PRODUCT INFO:

Fi-Clor pH Increaser (soda ash) is an essential pool and hot tub chemical product that helps balance the pH in the water when your pH levels are too low.

Fi-Clor Spa pH Increaser corrects the pH when it falls below 7.2. Acidic spa water is uncomfortable to bathe in and if left unchanged, can cause corrosion of metal parts and fittings.pH Increaser (pH plus) works to increase your pool waters pH balance using soda ash.

Take a pH reading using test strips or test tablets. Increase the pH if the reading is below 7.2. The dose rate is 10g Fi-Clor Spa pH Increaser per 1,000 litres (220 galls) of spa water. Each dose increases the pH by approx 0.2.

With the circulation system running, dose directly in several areas around the spa, avoiding the skimmer. Dose only when bathing has ceased. Continue filtration & re-test after 15 minutes. Repeat treatment until the pH falls within the range 7.2-7.6.

Contains Sodium Carbonate.

DELIVERY: HTH Clarishock is sent out on a next working day service but all standard deliveries will be within 5 working days

RETURNS: HTH Clarishock can be returned unused, in original packaging, suitable for resale, within 14 days from date of delivery.

PRODUCT INFO:

HTH Clarishock is the new name for Fi-Clor Rapid Clarifier and is an ultra concentrated liquid specifically designed to give the best pool water clarity on swimming pool, with sand or glass filters, when compared with other Brands of swimming pool clarifiers.

Following the directions, and dosing with the simple to use measuring cap, will return your pool water to crystal clear and keep it like that if used regularly.

HTH Clarishock works both as a clarifier and flocculant. Fine particles suspended in your swimming pool water that cannot be retained by the filter, make the water cloudy. HTH Clarishock helps particle aggregation, the process by which suspended colloids clump together and are either collected in the sand filter, to be backwashed out later, or come out of suspension as a floc which then collect at the bottom of the pool as debris to be vacuumed to waste.

Instructions To Clear Cloudy Water in Swimming Pools using HTH Clarishock Rapid Clarifier

Calculate your swimming pool water volume, if in doubt call us and we can advise you. Check pool water balance and ensure Chlorine level is between 1-3ppm & pH level 7.2 - 7.6

Restoring Cloudy Water To Crystal Clear: Dose rate of HTH Clarishock Clarifier: 100ml Per 50m3 (50,000 litres / 11,000 UK Gallons). In order for HTH Clarishock to work your filtration must be running. If debris collects on pool floor, vacuum to waste. Regularly check filter pressure and backwash if required. If pool is still cloudy after 24 hours backwash and repeat dose.

Preventing Cloudy Pool Water: Dose rate of HTH Clarishock Clarifier: 100ml Per 50m3 (50,000 litres / 11,000 UK Gallons) once a week.

DELIVERY: Ahh-Some Spa Cleaner is sent out on a next working day service but all standard deliveries will be within 5 working days

RETURNS: Ahh-Some Spa Cleaner can be returned if unopened and in original packaging, suitable for resale, within 14 days from date of delivery.

PRODUCT INFO:

Ahh Some Spa Cleaner (Bio Film Remover) 453g

Ahh Some Spa Cleaner is an environmentally friendly Bio Film Remover for hot tub spas. It is a formula that when applied to hot tub water, removes the build-up of biofilm (oils, bacteria, lotions, cosmetics, skin and other organic contaminants) within the pool water as well as the plumbing, jets, and shell of your Hot Tub or Spa. 

What is Bio Film? 

 Biofilm is a complex structure which adheres to surfaces that are in regular contact with water. Biofilm consist of colonies of bacteria and other micro organisms (such as yeasts, fungi and protozoa) that secrete a mucilaginous protective coating (EPS matrix) in which they are encased. They can form on solid or liquid surfaces and are typically resistant to conventional methods of disinfection.

Why do Hot Tub Spas Get Bio Film?

 Hot tubs and spas are more difficult to maintain due to the heat of the water. Bio-Film thrives on bacteria comprising of dead skin and other components and due to the warmer temperature of water, bio-film multiplies by the day. A product such as the Ahh-Some Spa cleaner is a must for any hot tub or spa owner.

How does Ahh-Some work?

Ahh-Some works at dislodging the Biofilm EPS matrix. Our formulation include components that soften the outer walls, allowing scrubbers and carrier salts to loosen and break-up these hard to get rid of bacteria. It effectively does this by stripping the layers off the Biofilm when it is adhered to a surface. You must remember that Ahh-Some is not an enzymatic cleaner so when using the product in sanitised systems, add a shock dose of the sanitiser prior to starting treatment. This ensures that as Ahh Some dislodges cells back into a planktonic condition, the sanitiser can attack and control as it was designed.

Why Ahh-Some?

Ahh Some reduces your sanitiser usage, improves your water clarity, reduces unpleasant odours and generally enhances your bathing experience.

Treatments per pack:

57gm: 3 treatments
170gm: 9 treatments
453gm: 24 treatments

DELIVERY: Ahh-Some Spa Cleaner is sent out on a next working day service but all standard deliveries will be within 5 working days

RETURNS: Ahh-Some Spa Cleaner can be returned if unopened and in original packaging, suitable for resale, within 14 days from date of delivery.

PRODUCT INFO:

Ahh Some Spa Cleaner (Bio Film Remover) 170g

Ahh Some Spa Cleaner is an environmentally friendly Bio Film Remover for hot tub spas. It is a formula that when applied to hot tub water, removes the build-up of biofilm (oils, bacteria, lotions, cosmetics, skin and other organic contaminants) within the pool water as well as the plumbing, jets, and shell of your Hot Tub or Spa. 

What is Bio Film? 

 Biofilm is a complex structure which adheres to surfaces that are in regular contact with water. Biofilm consist of colonies of bacteria and other micro organisms (such as yeasts, fungi and protozoa) that secrete a mucilaginous protective coating (EPS matrix) in which they are encased. They can form on solid or liquid surfaces and are typically resistant to conventional methods of disinfection.

 Why do Hot Tub Spas Get Bio Film?

 Hot tubs and spas are more difficult to maintain due to the heat of the water. Bio-Film thrives on bacteria comprising of dead skin and other components and due to the warmer temperature of water, bio-film multiplies by the day. A product such as the Ahh-Some Spa cleaner is a must for any hot tub or spa owner.

 How does Ahh-Some work?

Ahh-Some works at dislodging the Biofilm EPS matrix. Our formulation include components that soften the outer walls, allowing scrubbers and carrier salts to loosen and break-up these hard to get rid of bacteria. It effectively does this by stripping the layers off the Biofilm when it is adhered to a surface. You must remember that Ahh-Some is not an enzymatic cleaner so when using the product in sanitised systems, add a shock dose of the sanitiser prior to starting treatment. This ensures that as Ahh Some dislodges cells back into a planktonic condition, the sanitiser can attack and control as it was designed.

Why Ahh-Some?

Ahh Some reduces your sanitiser usage, improves your water clarity, reduces unpleasant odours and generally enhances your bathing experience.

Treatments per pack:

57gm: 3 treatments
170gm: 9 treatments
453gm: 24 treatments

DELIVERY: Ahh-Some Spa Cleaner is sent out on a next working day service but all standard deliveries will be within 5 working days

RETURNS: Ahh-Some Spa Cleaner can be returned if unopened and in original packaging, suitable for resale, within 14 days from date of delivery.

PRODUCT INFO:

Ahh Some Spa Cleaner (Bio Film Remover)

Ahh Some Spa Cleaner is an environmentally friendly Bio Film Remover for hot tub spas. It is a formula that when applied to hot tub water, removes the build-up of biofilm (oils, bacteria, lotions, cosmetics, skin and other organic contaminants) within the pool water as well as the plumbing, jets, and shell of your Hot Tub or Spa. 

What is Bio Film? 

 Biofilm is a complex structure which adheres to surfaces that are in regular contact with water. Biofilm consist of colonies of bacteria and other micro organisms (such as yeasts, fungi and protozoa) that secrete a mucilaginous protective coating (EPS matrix) in which they are encased. They can form on solid or liquid surfaces and are typically resistant to conventional methods of disinfection.

Why do Hot Tub Spas Get Bio Film?

 Hot tubs and spas are more difficult to maintain due to the heat of the water. Bio-Film thrives on bacteria comprising of dead skin and other components and due to the warmer temperature of water, bio-film multiplies by the day. A product such as the Ahh-Some Spa cleaner is a must for any hot tub or spa owner.

How does Ahh-Some work?

Ahh-Some works at dislodging the Biofilm EPS matrix. Our formulation include components that soften the outer walls, allowing scrubbers and carrier salts to loosen and break-up these hard to get rid of bacteria. It effectively does this by stripping the layers off the Biofilm when it is adhered to a surface. You must remember that Ahh-Some is not an enzymatic cleaner so when using the product in sanitised systems, add a shock dose of the sanitiser prior to starting treatment. This ensures that as Ahh Some dislodges cells back into a planktonic condition, the sanitiser can attack and control as it was designed.

Why Ahh-Some?

Ahh Some reduces your sanitiser usage, improves your water clarity, reduces unpleasant odours and generally enhances your bathing experience.

Treatments per pack:

57gm: 3 treatments
170gm: 9 treatments
453gm: 24 treatments

DELIVERY: We aim to send all products out on a next working day service but all standard deliveries will be within 5 working days

RETURNS: This product can be returned in original packaging, suitable for resale, within 14 days from date of delivery.

PRODUCT INFO:

Strap Set for Swimming Pool Reel Systems(10 pack)

Pack contains: 10 Straps, 10 Poppers, 10 Adjustment Clips & 10 Screws 

 In this Strap Set kit there will be everything you require to be able to attach your Solar Cover to your Reel system.

Keeping the right distance on your straps is important in being able to being able to roll your Solar Cover up evenly. Measuring and marking where your straps would attach before fitting them allows you to understand if your straps are evenly distributed.

DELIVERY: Flotide A7/32 6.9kw Plug & Play Heat Pumps for Above Ground Pools are in-stock items sent out on the same day as ordering. It is shipped on a pallet via specialist hauliers and as such the delivery will take around 4-7 working days

RETURNS: Flotide A7/32 6.9kw Plug & Play Heat Pumps for Above Ground Pools can be returned unused, in original packaging, suitable for resale, within 14 days from date of delivery.

When we receive the Flotide 6.9kw Plug & Play Heat Pump for Above Ground Pools, our returns department confirm that everything is present and in its in original condition to ensure its eligibility for refund

PRODUCT INFO:

The Flotide A7 6.9kw Plug & Play Heat Pump For Intex Above Ground Pools will help you reduce running costs  on your Intex Above Ground Pool, as it will work to lower temperatures than other Plug & Play Heat Pumps.

If you need help choosing the ideal Plug & Play Heat Pump for your pool, call us on 01322 554 870 and use our 20 year experience in sizing swimming pool heat pumps to give you the best advice.

The Flotide A7 6.9kw Plug & Play Intex Heat Pump is designed specifically for above ground summer use pools, where hard wiring a suitably sized heat pump is not an option. In the main Summer months it has an output of 6.9kw per hour, while only using 1.39kw of electricity per hour. This is less than 1/2 the power used by a kettle. 

In May, when you will be looking to open your pool up and the ambient air temperature is around 15C, the Flotide A7/32 heat pump has a power output of 4.8kw, making it ideal for a 15ft Circular Intex Pool.

Why Is The Flotide A7 6.9kw Plug & Play Heat Pump The Best Heat Pump For Your Intex Above Ground Pool?

Unlike other Plug & Play swimming pool heat pumps the Flotide A7 6.9kw Plug & Play Heat Pump will work effectively when the air is colder, even functioning when the ambient air temperature is as low as 5°C, giving you longer swimming seasons than standard Plug & Play Heat Pumps.

Most Plug & Play pool Heat Pumps have a very poor heat output at 15°C, but the Flotide A7 has an output of 4.8kw, making it ideal for a 15ft Round x 4ft Deep Intex Pool, even in early May or Late September

The Flotide A7 Plug & Play Swimming Pool Heat Pump, with RCD Fitted UK Plug, was exclusive to us for 2022, and our customers raved about its efficiency and ease of installation, with no need to hard wiring. Stocks will be limited in 2023, so Pre-Order Now To Avoid Disappointment.

The Flotide A7 6.9kw Plug & Play Heat Pumps For Intex Above Ground Pools has a 7m cable, 3-Pin UK Plug as well as the additional protection of an inline RCD Circuit Breaker. 

As with all heat pumps the COP (Co-Efficient Of Performance) reduces as the air temperature gets colder, so we advise sticking to our ideal pool sizing, which takes into account the air temperature when above ground pools are used in the UK.

The Flotide A7/32 6.9kw Plug & Play Above Ground Pool Heat Pump also comes with a comprehensive 2 Year On-Site Warranty. If, in the unlikely event, a repair is needed on the heat pump an engineer will quickly visit your garden to resolve the issue. No need to return the unit or fit the spares yourself.

CALL US ON 01322 554 870 TO PURCHASE ANY ADDITIONAL HOSES YOU WILL NEED TO CONNECT TO YOUR POOL

• Flotide A7 6.9kw Plug & Play Swimming Pool Heat Pump
• Ideally Suited For Pools 15ft x 4ft Deep
• 50MM Socket Union Connections
• High C.O.P. - 4.75
• No Electrician Costs For Hard Wire Connection
• 3m3 Per Hour Water Flow Rate Required
• Can Be Connected To Intex, Bestway Or Other Above Ground Pools
• 50mm Socket Connections - Adaptors Available For All Pipe Sizes
• Perfect Heat Pump For Intex Pools & Bestway Pools

Heating your Intex above ground pool in the summer with a Flotide A7/32 6.9kw Plug & Play Heat Pump will help reduce electricity bills and allow the pool to be used more often, for longer and be used when you want to use it.With the rising costs of gas and electricity swimming pool heat pumps are now the only real "On-Demand" heating option.Having a C.O.P. of over 5 the Flotide A7 Plug & Play 6.9kw Swimming Pool Heat Pump will cost, using Spring 2022 figures (26p/kwh), less than 65p per hour to run whilst providing £3 of heat into your pool.

• Flotide 6.9kw Plug & Play Heat Pump for Above Ground Pools
• Heating Capacity Air 28°C / Water 26-28°C - 6.9kw
  
• Heating Capacity Air 15°C / Water 26-28°C - 4.8kw
• Maximum Power Input - 1.39kw
• Maximum Current - 8.52 Amps
• C.O.P. - 4.75
• Dimensions (mm) LxDxH - 816×307×553
• Weight - 40kg
• R32 Refrigerant Gas
• Titanium Heat Exchanger
• Horizontal Fan - Larger Evaporator Area
• Noise Level @10m = 28dB(A)

DELIVERY: We aim to send all products out on a next working day service but all standard deliveries will be within 5 working days

RETURNS: This product can be returned in original packaging, suitable for resale, within 14 days from date of delivery. Returns should be sent via a "Signed For" carrier or post. A Returns Number must be obtained before sending goods back.

When we receive the item, our returns department confirm that everything is present and in its in original condition to ensure its eligibility for refund. We process refunds as quickly as possible. We process most refunds on the same day which they were received, but please allow up to a maximum of 14 days for the money to reach your account. It rarely takes this long, but can happen sometimes for reasons such as bank delays or errors.

PRODUCT INFO:

Wooden Pool debris covers 15ft x 21ft or 5.5m x 3.6m. The debris covers have a rachet / drawstring system to secure the cover around the wooden pooler. In stock for fast delivery